Frequently Asked Questions

HimShaadi is a dedicated matrimonial platform exclusively for families from Himachal Pradesh. We connect verified brides and grooms across all 12 districts of the state, making it easy to find compatible life partners within the Himachali community.

Anyone aged 18 or above who is looking for a matrimonial alliance can use the platform. Parents and guardians can also create profiles on behalf of their children. We welcome people from all communities, religions, and districts of Himachal Pradesh.

We cover all 12 districts of Himachal Pradesh: Shimla, Kangra, Mandi, Kullu, Chamba, Hamirpur, Bilaspur, Una, Solan, Sirmaur, Kinnaur, and Lahaul-Spiti. Our district-based search helps you find matches from specific regions.

The platform is designed primarily for families from Himachal Pradesh or those with roots in Himachal. However, anyone genuinely interested in marrying into a Himachali family is welcome to join.

Unlike generic matrimonial platforms, we focus exclusively on Himachal Pradesh. This means better cultural understanding, district-specific search, verification processes suited to local needs, and a community of genuine families from the same region.

Yes, creating a profile is completely free. You can register, build your profile, and browse all verified Himachali profiles without any payment. Premium features — sending interests, chatting, and unlocking contact details — are available through our subscription plans whenever you are ready to connect.

Absolutely. Parents or guardians can create and manage profiles on behalf of their children. Simply select "Creating for" during registration and specify your relationship. This is a common and welcome practice on our platform.

You will need basic personal details (name, date of birth, gender), contact information (email, phone), location (district, city/village), educational and professional background, family details, and partner preferences. Photographs are optional but recommended.

Yes, you can edit all aspects of your profile at any time through your dashboard. Navigate to the Profile section to update personal details, family information, photographs, preferences, and visibility settings.

Our intelligent matching system considers education, profession, location, family background, cultural preferences, and your stated partner criteria to suggest compatible profiles. The more complete your profile, the better your matches will be.

Yes. Our district-based search is one of the most popular features. You can filter profiles by any of the 12 districts of Himachal Pradesh, making it easy to find matches from specific regions like Kangra, Mandi, Shimla, or Kinnaur.

Registration and browsing profiles is always free. Our paid plans are: Silver (₹1,299 for 3 months), Gold (₹1,699 for 6 months), Diamond (₹2,299 for 5 months, with personal mediator support), and Elite (₹3,299 for 1 year, with unlimited connects, unlocks and chats plus mediator support). Each plan includes connects that let you unlock contact details of the members you like. Plan prices are exclusive of GST — 18% GST is added automatically at checkout and the final total is shown before you pay.

We accept UPI (Google Pay, PhonePe, Paytm), credit and debit cards (Visa, Mastercard, RuPay), net banking from all major Indian banks, and popular wallets. All transactions are secured with 256-bit encryption.

We offer a 7-day money-back guarantee if you have not used any premium features. After 7 days or upon using premium features like messaging or viewing contact details, the subscription becomes non-refundable.

Yes, you can upgrade from any plan to a higher plan at any time. The remaining value of your current plan will be adjusted towards the new plan price, and upgraded benefits are activated immediately after payment.

No. Your profile remains visible on the platform even after your paid plan expires. However, premium features such as messaging, viewing contact details, and profile boost will be deactivated. You can continue using free features or renew at any time.

Your data is protected with industry-standard encryption (TLS 1.3 in transit, AES-256 at rest). Profile photos are private until you approve a connection. We never share your personal information with third parties for marketing purposes.

We verify profiles through email confirmation, phone verification via OTP, and optional government ID verification. Our admin team also manually reviews new profiles. Verified profiles receive a trust badge and higher visibility.

Every profile has a "Report" button. Click it, select the reason, and our moderation team will review the report within 24 hours. You can also block any user from contacting you or viewing your profile at any time.

Yes. Gold and Elite plan members can hide their profile from search results and browse anonymously. When you are ready, simply make your profile visible again from your settings page.

By default, your photos are visible to all registered users on HimShaadi. Paid members can choose to hide their photos through their privacy settings. Free users can upload up to 2 photos, Silver members up to 5, Gold members up to 10, and Elite members enjoy unlimited photo uploads.